Is something wrong with your order? We warranty our products from manufacturing defects in materials and workmanship. If you receive a damaged product, let us know as soon as possible and we will replace at no charge to you. Westridge Outdoors has sole discretion to determine what qualifies as manufacturer’s defects. Fill out our form here explaining what's going on. If you have any questions, you can call us at 213-744-1555 or email us at firstname.lastname@example.org.