Shipping Damage within 7 days of delivery, email Team@CriticalCycles.com. Please immediately inspect your purchase upon delivery. Shipping Damages noted after 7 days cannot be submitted for claim. Please retain all packaging and send photos if possible.
Modifications to Bicycle
Your Critical Cycles bicycle and its components have been designed and tested to perform safely and correctly for their intended purpose. Critical Cycles does not recommend the replacement of original equipment parts with non-original aftermarket components.
Critical Cycles cannot guarantee the performance of non-original aftermarket products installed or modifications made to its bicycles, including aftermarket power sources such as, but not limited to, electric or gasoline motors, or that the bicycle will perform correctly when non-original equipment has been installed. Any such modifications can exceed the design limits of the bicycle and degrade its performance creating an unsafe condition for the user. The installation of non-original equipment parts may damage the frame and/or other components causing them to fail prematurely and/or catastrophically with the potential of causing serious injury to the rider including death.
Any modifications to your Critical Cycles bicycle, including the replacement of parts or components with non-original equipment or the addition of aftermarket motors, will void the warranty.